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Counselling you can afford
Cost should not stop you from getting help. Eligible clients can receive counselling at no cost through NIHB or IFHP, and we offer a sliding scale for people with a low income, no insurance or financial hardship.
Registeredclinical social worker
In personor online across Alberta
MultilingualEnglish, Hindi, Nepali, Punjabi, Urdu
On this page: Options Ways to pay Sliding scale FAQ Book
Quick answer
At Disha Counselling & Wellness Centre there are several ways to make counselling affordable. Eligible First Nations and Inuit clients approved under NIHB, and eligible refugees and refugee claimants with IFHP coverage, receive counselling at no cost because we bill the federal program directly. If you have a low income, no insurance coverage or are facing hardship, you can ask about our sliding scale. Many people also use workplace benefits, which we can often direct bill.
Not sure which option fits? Call us. We will talk it through confidentially and help you find the most affordable way to start.
Ways to pay
Most clients use one of these options. We are happy to help you check which applies to you.
If you have a status card and are approved under the Non-Insured Health Benefits program, counselling is free. We bill NIHB directly and charge no additional fee.
Refugees and refugee claimants with active Interim Federal Health Program coverage can receive counselling at no cost, billed directly to the program.
For clients with a low income, no insurance coverage or financial hardship. Reduced fees are agreed case by case in a confidential conversation.
We direct bill select providers, including Alberta Blue Cross, Canada Life, GreenShield, Manulife and others. Many plans cover a Registered Clinical Social Worker.
Many employers, unions and student plans include counselling benefits or an Employee and Family Assistance Program. Check your benefits booklet.
Groups can be a lower-cost way to get support while learning from others with similar experiences.
Sliding scale
A simple, respectful process. You do not need to share more than you are comfortable with.
Call 587-372-3143 or email contact@disha.ca and mention you would like to ask about the sliding scale.
We talk confidentially about your situation, such as income, insurance coverage and any hardship.
We agree on a reduced session fee that works for you. Fees are decided case by case.
Book your first session in person in South Edmonton or online anywhere in Alberta.
Yes, for eligible clients. If you have a status card and are approved under NIHB, we bill NIHB directly and the program reimburses us. There is no additional fee or top-up charged to you.
Yes, if you have active IFHP coverage. Bring your IFHP certificate or Refugee Protection Claimant Document and we will confirm coverage before your first session.
People with a low income, no insurance coverage or who are going through financial hardship. Each request is considered case by case.
We start with a conversation. In most cases we do not need detailed documents, and anything you share is kept confidential.
Yes. You can ask about reduced fees for individual, couples and family counselling.
No. Alberta Health Care does not cover private counselling, which is why we offer NIHB, IFHP, insurance billing and a sliding scale.
No. You can book directly online or by phone. A doctor’s referral is not required, although some insurance plans ask for one, so check your plan if you plan to claim.
Many extended health plans cover counselling with a Registered Clinical Social Worker. We direct bill select insurance providers, and eligible clients can access free counselling through NIHB and IFHP. Check your plan for coverage details.
Our office is at 3818A 97 St NW #203, Edmonton, AB T6E 6N2, in South Edmonton. We also offer secure online sessions anywhere in Alberta.
Take the first step
Send a request and mention NIHB, IFHP or the sliding scale, and we will reply with your options. You can also book directly on Jane.
587-372-3143
contact@disha.ca
3818A 97 St NW #203, Edmonton, AB T6E 6N2
In crisis? Call or text 9-8-8, or dial 911. This form is not monitored around the clock.
